Terms of Use.

These terms apply when you use this website or a DigitalFeather account, and when a group requests or receives help from DigitalFeather ("DigitalFeather," "we" or "us"). By creating an account or submitting a request, you (and your group, if you are requesting help) agree to them. Before a build begins, we will also sign a one-page project agreement with you. If the two ever differ, the signed project agreement controls.

Using this website and your account. These terms also apply if you create or use a DigitalFeather account. Keep your password to yourself and tell us if you think someone else has used your account. Use the site and any project information only for DigitalFeather work. Don't share other people's information, try to reach data that isn't yours, or use the site to harm anyone. We may suspend or close an account if these terms, our Code of Conduct or the law are broken, and you can ask us to close your account at any time. The volunteer Code of Conduct applies to volunteers. How we handle your information is in our Privacy Policy. The sections below still apply when a group requests or receives help. Virginia law governs these terms.

1. Free volunteer service. DigitalFeather is a volunteer group based in Hampton Roads, Virginia. We provide design and building at no charge. Our volunteers are unpaid and are not employees or agents of you or of DigitalFeather. No volunteer can make promises for DigitalFeather beyond these terms and a signed project agreement.
2. No obligation to accept. We decide which requests to take on. We may decline, pause or narrow any request for any reason.
3. No guaranteed timeline. Volunteers work as their time allows. Any start date, milestone, check-in or response time we share is a goal or an estimate, not a commitment. A project may take months, or may stop before it is finished.
4. No guarantee of quality or results. We make a good-faith effort, but we do not promise that the work will meet your expectations or preferences, be free of errors, run without interruption, or bring results such as visitors, members or donations.
5. Provided "as is." To the fullest extent the law allows, everything we provide is provided "as is" and "as available," without warranties of any kind, express or implied, including any warranty of merchantability, fitness for a particular purpose or non-infringement.
6. Your content and accounts. You own your content, domain and accounts, and you are responsible for them. You confirm that you have the right to use everything you give us, including permission from people shown in your photos, and that your site and its use follow the laws that apply to your group. We do not give legal, tax or accounting advice. After handoff, keeping your site secure, updated and paid for is your responsibility.
7. Outside services. Your site may depend on outside services, such as a domain registrar, web host or form tool. Their own terms and fees apply, and we are not responsible for them.
8. AI tools. We use AI tools to help with email, our Projects board and marketing, so information you send us may be processed by them.
9. Projects board. We list a project on our site only with your approval, and we remove it when you ask.
10. Limitation of liability. To the fullest extent the law allows, DigitalFeather and its volunteers are not liable for any indirect, incidental, special or consequential losses, such as lost data, downtime, lost donations or lost opportunities, arising from our services. Because our services are free, our total liability for any claim related to them is limited to $100. This section does not limit liability for personal injury, gross negligence, willful misconduct or anything else the law does not allow to be limited.
11. Your responsibility for claims. To the extent the law allows, you agree to defend and cover DigitalFeather, its organizer and its volunteers against any claim, loss or expense, including reasonable legal fees, that arises from your content, your accounts, your use of our work or your breach of these terms.
12. Volunteers are not personally liable. To the fullest extent the law allows, you release DigitalFeather's organizer and volunteers from personal liability for any claim related to our services, and you agree to bring any claim only against DigitalFeather as a group. This does not apply to personal injury, gross negligence or willful misconduct.
13. No reliance and no agency. You are not relying on any statement or promise that is not written in these terms or in a signed project agreement. Nothing in these terms creates an employment, partnership, joint venture or agency relationship.
14. Ending a project. Either side may stop a project at any time, for any reason, by email. If a project stops, we will hand over whatever work and access we have, as is.
15. Governing law and severability. The laws of the Commonwealth of Virginia govern these terms. If any part of these terms cannot be enforced, that part will be limited or removed only as much as needed, and the rest stays in effect.
16. Entire agreement and changes. These terms and any signed project agreement are the entire agreement between us about our services. We may update these terms by posting a new version on this page with a new effective date. Changes do not alter a project agreement that is already signed.

Questions: hello@digitalfeather.org